Productivity and cost efficiency enhancement for ServiceNow® related work.

ServiceNow Store link: https://store.servicenow.com/sn_appstore_store.do#!/store/application/518c69b7db0cc810ccb829684896193f

1. Summary

Our Simple Development for ServiceNow® application is a simple application for the ServiceNow platform that helps customers efficiently manage all their customisation needs for the ServiceNow platform, including projects, smaller enhancements and defect corrections.

Simple Development for ServiceNow® provides the necessary requirement definition, supplier communication, proposal evaluation and supplier selection features to achieve the best results when developing a solution in ServiceNow.

As part of the Simple Development for ServiceNow® application, we provide our customers with an RFP response SLA, meaning that ESM Alliance Ltd. will submit an initial proposal within 2 business days of receiving your RFPs, which is subject to fair use.

2. Our COVID-19 Offer

Those who purchase the Simple Development for ServiceNow® application will receive 100 hours of ServiceNow development and consultancy services at no extra cost.

3. Key Features

Simple Development for ServiceNow®:

• Logs and tracks all ServiceNow configuration and customisation needs, including projects, smaller enhancements and defect corrections.
• Requests proposals from suppliers to deliver the desired configuration and customisation work.
• Clarifies requirements and discusses the proposed solution’s details with suppliers.
• Evaluates suppliers’ proposals based on solution details, cost, effort, hourly rate and duration.
• Selects the best supplier for the assignment and updates all other unsuccessful suppliers on the closure of the selection process.